{"id":1051,"date":"2022-11-29T18:26:52","date_gmt":"2022-11-29T23:26:52","guid":{"rendered":"https:\/\/groups.cs.umass.edu\/hci-vis\/?p=1051"},"modified":"2022-11-29T18:31:16","modified_gmt":"2022-11-29T23:31:16","slug":"communitybots-creating-and-evaluating-a-multi-agent-chatbot-platform-for-public-input-elicitation-was-accepted-to-cscw-2023","status":"publish","type":"post","link":"https:\/\/groups.cs.umass.edu\/hci-vis\/2022\/11\/29\/communitybots-creating-and-evaluating-a-multi-agent-chatbot-platform-for-public-input-elicitation-was-accepted-to-cscw-2023\/","title":{"rendered":"&#8220;CommunityBots: Creating and Evaluating A Multi-Agent Chatbot Platform for Public Input Elicitation&#8221; was accepted to CSCW 2023"},"content":{"rendered":"\n<p>&#8220;CommunityBots: Creating and Evaluating A Multi-Agent Chatbot Platform for Public Input Elicitation&#8221; was accepted to CSCW 2023<\/p>\n\n\n\n<p>Authors: Zhiqiu Jiang, Mashrur Rashik, Kunjal Panchal, Mahmood Jasim, Ali Sarvghad, Pari Riahi, Erica DeWitt, Fey Thurber, Narges Mahyar.<\/p>\n\n\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\" style=\"grid-template-columns:85% auto\"><figure class=\"wp-block-media-text__media\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"448\" src=\"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-content\/uploads\/sites\/33\/2022\/11\/Screenshot-from-2022-11-29-18-23-17-1024x448.png\" alt=\"\" class=\"wp-image-1052 size-full\" srcset=\"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-content\/uploads\/sites\/33\/2022\/11\/Screenshot-from-2022-11-29-18-23-17-1024x448.png 1024w, https:\/\/groups.cs.umass.edu\/hci-vis\/wp-content\/uploads\/sites\/33\/2022\/11\/Screenshot-from-2022-11-29-18-23-17-600x263.png 600w, https:\/\/groups.cs.umass.edu\/hci-vis\/wp-content\/uploads\/sites\/33\/2022\/11\/Screenshot-from-2022-11-29-18-23-17-768x336.png 768w, https:\/\/groups.cs.umass.edu\/hci-vis\/wp-content\/uploads\/sites\/33\/2022\/11\/Screenshot-from-2022-11-29-18-23-17.png 1069w\" sizes=\"(max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure><div class=\"wp-block-media-text__content\">\n<p>System Overview<\/p>\n<\/div><\/div>\n\n\n\n<p style=\"text-align: justify\">This figure presents CommunityBots\u2019 system overview. We use an example to guide through the process of user interactions with multiple chatbots: 1) The Household chatbot asks the user questions about their family life; 2) The user responds that they want to skip the current topic; 3) The Household chatbot receives user\u2019s response \u201cSkip this topic\u201d; 4) The Household chatbot forwards the user\u2019s response to Juji\u2019s NLU module; 5a) Juji uses NLU to identify the user\u2019s engagement level; 5b) NLU determines that the user doesn\u2019t want to talk about the current topic and passes this conclusion to CommunityBot\u2019s Topic-Switch Mechanism; 6) Topic-Switch Mechanism determines which topic to change the conversation to; 7) Since there are no remaining topics for the Household chatbot to converse, the Topic-Switch Mechanism asks the Chatbot-switch mechanism to switch from the Household chatbot to the next chatbot in queue; 8) Chatbot-switch mechanism determines that the next chatbot to converse with the user is the Work chatbot; 9) Juji notifies the Chatbot-switch mechanism about the Work chatbot invocations; 10) The Chatbot-switch mechanism fetches the questions related to the Work chatbot; 11a) The Chatbot-switch mechanism \u201cwakes up\u201d the Work chatbot on user\u2019s screen and passes the next question to be asked; 11b) At the same time, the Chatbot-switch Mechanism puts the Household chatbot in a inactive state; 12) The question asked by the Work chatbot is displayed on user\u2019s screen; 13) The user proceeds to talk to the new chatbot.<\/p>\n\n\n\n<p>You can find the paper <a href=\"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-content\/uploads\/sites\/33\/2022\/11\/CommunityBots_CSCW.pdf\" data-type=\"URL\" data-id=\"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-content\/uploads\/sites\/33\/2022\/11\/CommunityBots_CSCW.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;CommunityBots: Creating and Evaluating A Multi-Agent Chatbot Platform for Public Input Elicitation&#8221; was accepted to CSCW 2023 Authors: Zhiqiu Jiang, Mashrur Rashik, Kunjal Panchal, Mahmood Jasim, Ali Sarvghad, Pari Riahi, Erica DeWitt, Fey Thurber, Narges Mahyar. System Overview This figure presents CommunityBots\u2019 system overview. We use an example to guide through the process of user &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/groups.cs.umass.edu\/hci-vis\/2022\/11\/29\/communitybots-creating-and-evaluating-a-multi-agent-chatbot-platform-for-public-input-elicitation-was-accepted-to-cscw-2023\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;&#8220;CommunityBots: Creating and Evaluating A Multi-Agent Chatbot Platform for Public Input Elicitation&#8221; was accepted to CSCW 2023&#8243;<\/span><\/a><\/p>\n","protected":false},"author":83,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","footnotes":""},"categories":[4,8,3],"tags":[],"class_list":["post-1051","post","type-post","status-publish","format-standard","hentry","category-digital-civics","category-news","category-projects"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"twentyseventeen-featured-image":false,"twentyseventeen-thumbnail-avatar":false},"uagb_author_info":{"display_name":"mrashik","author_link":"https:\/\/groups.cs.umass.edu\/hci-vis\/author\/mrashik\/"},"uagb_comment_info":0,"uagb_excerpt":"&#8220;CommunityBots: Creating and Evaluating A Multi-Agent Chatbot Platform for Public Input Elicitation&#8221; was accepted to CSCW 2023 Authors: Zhiqiu Jiang, Mashrur Rashik, Kunjal Panchal, Mahmood Jasim, Ali Sarvghad, Pari Riahi, Erica DeWitt, Fey Thurber, Narges Mahyar. System Overview This figure presents CommunityBots\u2019 system overview. We use an example to guide through the process of user&hellip;","_links":{"self":[{"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/posts\/1051","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/users\/83"}],"replies":[{"embeddable":true,"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/comments?post=1051"}],"version-history":[{"count":4,"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/posts\/1051\/revisions"}],"predecessor-version":[{"id":1112,"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/posts\/1051\/revisions\/1112"}],"wp:attachment":[{"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/media?parent=1051"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/categories?post=1051"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/groups.cs.umass.edu\/hci-vis\/wp-json\/wp\/v2\/tags?post=1051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}